Responsible Gaming

Our Responsible Gaming Tools

• Deposit Limits — Set daily, weekly, or monthly caps on deposits. Limits activate immediately and can only be lowered — increases require a 24-hour cooling period.
• Loss Limits — Cap how much you can lose in a given time period. When the limit is reached, play pauses until the period resets.
• Session Time Reminders — We'll alert you after a set play duration. You decide the interval.
• Reality Checks — Periodic pop-ups showing your net result for the session. You can set the frequency.
• Self-Exclusion — Exclude yourself for 30 days, 6 months, 1 year, or permanently. Activates immediately and cannot be reversed during the exclusion period.
• Cool-Off Period — Take a short break (24 hours to 6 weeks) without a full self-exclusion.

All tools are in your Account Settings → Responsible Gaming section.

Warning Signs

Gambling may be becoming a problem if you:

• Spend more than you can afford to lose
• Chase losses with larger bets
• Gamble to escape stress, anxiety, or depression
• Lie to family or friends about gambling
• Borrow money to gamble
• Feel irritable when not gambling

If any of these apply, reach out to a support organization below.

Canadian Support Resources

Minor Protection

NovaJackpot Casino is strictly for players 18 years of age or older. We use age verification during registration and KYC. If you share a device with children, use parental controls or browser filtering software. Resources: Media Smarts Canada (online safety for children).

Contact Us

To enable any responsible gaming tool or request account self-exclusion, contact our 24/7 support via live chat or email at [email protected]. We'll activate any restriction immediately upon request.